Suzuki’s Kizashi has managed to top the charts in AutoPacific’s 14th Annual Vehicle Satisfaction Awards in USA. The Kizashi not only topped its segment but was also the highest placed overall among all 2010 Model Year cars sold in USA. That is one big achievement for Suzuki. The Kizashi was their first premium car and [...]
Posts Tagged ‘Customer Satisfaction’
JDPower Customer Service Index(CSI) is no more a challenge for Maruti Suzuki.For ninth consecutive year Maruti stood at top position,showing the customer centricity of the company. This study represent how the customer thinks about the vehicle manufacturer during his interaction with their dealerships during warranty period.

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